Hometown: Born in Washington D.C. I’ve been in the Sacramento Region for 43 Years.
How long have you worked in the pest control business? I have been in the pest control industry since 2001. Apart from running the Company, my strategic work is spent on Leadership and Strategic Planning.
What was your first job? Delivering papers for the Sacramento Bee
What do I do to Create Loyal Customers? I believe there are six critical components to running a successful company, the most important is defining the correct Vision. A facet of NAPM’s Vision is our Core Values, or Who NAPM is?: Have a Helpful, Positive, Can-do Attitude, Take Pride in Your Work, Get Things Done/Reliable, Be Humbly Confident, and Exceeding Customer Expectation. Equally important is our Core Focus, or What NAPM is? This is stated in two parts: Passion and Niche. NAPM’s passion is “Great People Building a Great Company, and our niche is to provide “Pest Control Solutions that Create Loyal Customers.
Favorite Hobby Family and Faith, while working on Golf and Skiing.